IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03126367.html
   My bibliography  Save this paper

Constructive deviance: the influence of organizational subcultures on the adoption of a new information technology system

Author

Listed:
  • Raphaël Lissillour

    (IPAG Business School)

  • Johnny Wang

Abstract

Industrial companies can be characterized as culturally plural organizations, as different occupational groups within the organization are likely to follow specific cultural preferences. This cultural diversity challenges the enterprise information system (EIS) implementation since subcultures may be more or less consistent with the values embedded in the EIS. This paper relies on a longitudinal study of a German industrial company's subsidiary in China. Data has been gathered through participant observation, interviews and focus groups over a two-year period. We identified and detail the cultural divide between a reference group and three groups. In order to continue performing and fulfilling their professional obligations, the contending groups engage in constructive deviance behaviors, thus accommodating the prescriptions associated with both the dominant culture and their subculture. We identified three types of constructive deviance that result from the cultural contradictions: creative performance, issue selling, and taking charge. We discuss the effects of constructive deviance in the organization and conclude with theoretical and practical contributions.

Suggested Citation

  • Raphaël Lissillour & Johnny Wang, 2020. "Constructive deviance: the influence of organizational subcultures on the adoption of a new information technology system," Post-Print hal-03126367, HAL.
    • Handle: RePEc:hal:journl:hal-03126367
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03126367. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.