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Predictors and processes related to employees’ change-related compliance and championing

Author

Listed:
  • Mel Fugate

    (EM - EMLyon Business School)

  • Guillaume Soenen

Abstract

This field study of a merger examines the antecedent factors and processes that explain two different forms of employee support for change—compliance and championing. Our overarching goal is to understand why some employees comply and others champion change efforts. We examine the combined effects of context and person factors on both positive and negative employee reactions to change, and then investigate the differential effects of these reactions on employee support for change. Results support our hypotheses and show that change management support (context factor) negatively predicts threat appraisals and positively predicts challenge appraisals. Both compliance and championing are positively predicted by challenge appraisals, and threat appraisals are negatively related to championing. Analyses also reveal that the positive relationship between change management support and challenge appraisal is stronger when dispositional resistance to change (person factor) is high. Moderated-mediation analyses suggest employees' compliance and championing for change are differentially affected by management actions, their own dispositional resistance, and that these effects are mediated through positive and negative appraisals.

Suggested Citation

  • Mel Fugate & Guillaume Soenen, 2018. "Predictors and processes related to employees’ change-related compliance and championing," Post-Print hal-02312056, HAL.
    • Handle: RePEc:hal:journl:hal-02312056
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    Cited by:

    1. Lin, Xiao Song & Chen, Zhen Xiong & Ashford, Susan J. & Lee, Cynthia & Qian, Jing, 2018. "A self-consistency motivation analysis of employee reactions to job insecurity: The roles of organization-based self-esteem and proactive personality," Journal of Business Research, Elsevier, vol. 92(C), pages 168-178.
    2. Nonye Chukwuma & Stanley Onwubu & Fulufhelon Netswera & Emem Anwana, 2022. "The influence of communication adequacy on resistance to change: Case study of selected dealership companies in the Durban metropolitan region," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(6), pages 98-109, September.
    3. B. Sebastian Reiche & Tsedal B. Neeley, 2019. "Head, Heart, or Hands: How Do Employees Respond to a Radical Global Language Change over Time?," Organization Science, INFORMS, vol. 30(6), pages 1252-1269, November.

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