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L'innovation dans les services et ses mythes

Author

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  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

Bien que les activités de services représentent désormais l'essentiel de nos richesses et de nos emplois, elles continuent d'être perçues négativement. Après avoir été décrites comme des activités résiduelles, de faible productivité, de faible intensité capitalistique et de faible niveau de qualification, elles sont aujourd'hui considérées comme peu innovantes. Cet article examine ces mythes et leurs origines. L'innovation dans les services existe pourvu qu'on accepte l'idée qu'elle puisse éventuellement prendre des formes différentes et s'organiser différemment. La conclusion n'est pas pour autant celle d'une opposition entre biens et services en matière d'innovation, mais celle de possibles enrichissements mutuels, dans un contexte de convergence caractérisé par des tendances inverses à la tertiarisation de l'industrie et à l'industrialisation des services.

Suggested Citation

  • Faïz Gallouj, 1998. "L'innovation dans les services et ses mythes," Post-Print hal-01672617, HAL.
  • Handle: RePEc:hal:journl:hal-01672617
    Note: View the original document on HAL open archive server: https://hal.science/hal-01672617
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    References listed on IDEAS

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    1. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    2. Faridah Djellal & Faïz Gallouj, 2012. "L'innovation dans les services publics," Revue française d'économie, Presses de Sciences-Po, vol. 0(2), pages 97-142.
    3. Faïz Gallouj, 1994. "Economie de l'innovation dans les services," Post-Print hal-01111989, HAL.
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