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Messagerie électronique, facteur de stress dans le cadre de la relation managériale

Author

Listed:
  • Géraldine de La Rupelle
  • Anne-Marie Fray
  • Michel Kalika

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

This study aims to understand the extent to which individual stress factors such as overload, the feeling or urgency and pressure, caused by the use of email, can influence the quality of the managerial relationship. The quantitative study was carried out with the help of 478 associates from a French bank network and shows that these factors of stress improve the quality of the managerial relationship. This leads us to considering that the negative effects of the technology may, paradoxically, generate "positive stress" since they enable the individual to show his/her involvement and help to consolidate his/her social status.

Suggested Citation

  • Géraldine de La Rupelle & Anne-Marie Fray & Michel Kalika, 2014. "Messagerie électronique, facteur de stress dans le cadre de la relation managériale," Post-Print hal-01664072, HAL.
    • Handle: RePEc:hal:journl:hal-01664072
    as

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    Cited by:

    1. Pierre Loup & Jonathan Maurice & Florence Rodhain, 2020. "When nomadic technologies simultaneously influence well-being and stress at work [Quand les technologies nomades influencent simultanément le bien-être et le stress au travail]," Post-Print hal-03126046, HAL.

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