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Institutional Resilience in Extreme Operating Environments The Role of Institutional Work

Author

Listed:
  • Luciano Barin Cruz

    (HEC Montréal - HEC Montréal)

  • Natalia Aguilar Delgado

    (Faculty of Management [Montréal] - McGill University = Université McGill [Montréal, Canada])

  • Bernard Leca

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Jean-Pascal Gond

    (Cass Business School - City University London - City University London)

Abstract

This study shows how institutional work contributes to institutional resilience in extreme operating environments (EOEs). The authors draw from a longitudinal analysis of the operations of Desjardins International Development (DID), a French Canadian nongovernmental organization (NGO) that, both before and after the major earthquake of 2010, supported the implementation of cooperative banking in Haiti. Building on a unique access to DID's internal documents as well as on 49 interviews with DID employees, the authors highlight the ways in which political, technical, and cultural forms of institutional work triggered the emergence of social capital, which in turn supported the rise of new forms of institutional work that enabled institutional resilience. The results show how organizational activities focused on shaping institutions may have unintended effects that enable institutional resilience in EOEs, and demonstrate how the accumulation of institutional work by an organization contributes to the enhancement of its social capital.

Suggested Citation

  • Luciano Barin Cruz & Natalia Aguilar Delgado & Bernard Leca & Jean-Pascal Gond, 2016. "Institutional Resilience in Extreme Operating Environments The Role of Institutional Work," Post-Print hal-01356075, HAL.
    • Handle: RePEc:hal:journl:hal-01356075
    DOI: 10.1177/0007650314567438
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    Citations

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    Cited by:

    1. Nader Naderpajouh & David J. Yu & Daniel P. Aldrich & Igor Linkov & Juri Matinheikki, 2018. "Engineering meets institutions: an interdisciplinary approach to the management of resilience," Environment Systems and Decisions, Springer, vol. 38(3), pages 306-317, September.
    2. Fathallah, Ramzi & Branzei, Oana & Schaan, Jean-Louis, 2018. "No place like home? How EMNCs from hyper turbulent contexts internationalize by sequentially arbitraging rents, values, and scales abroad," Journal of World Business, Elsevier, vol. 53(5), pages 620-631.
    3. Gorgi Krlev, 2023. "Let’s Join Forces: Institutional Resilience and Multistakeholder Partnerships in Crises," Journal of Business Ethics, Springer, vol. 186(3), pages 571-592, September.
    4. Ramona ȚIGĂNAȘU & Alina NICUȚĂ, 2022. "Shocks, hazard risk management and resilience from an institutional outlook: what lessons for a (smart) city?," CES Working Papers, Centre for European Studies, Alexandru Ioan Cuza University, vol. 13(4), pages 329-346, January.

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