IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01174093.html
   My bibliography  Save this paper

Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related

Author

Listed:
  • François Grima

    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

  • Pascal Paille

    (grefid - grefid - ULaval - Université Laval [Québec])

  • Marie Ève Dufour

Abstract

The intent of the research was to examine the relationships between support, trust, satisfaction, commitment and work outcomes. The framework of social exchange theory was used as a guide. The research described in this study replicates in the public sector (N = 704) and previous findings obtained in a study conducted in the private sector. Consistent with the study in private sector, support is related to intention to leave and helping behavior to trust and satisfaction. Results are discussed.

Suggested Citation

  • François Grima & Pascal Paille & Marie Ève Dufour, 2015. "Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related," Post-Print hal-01174093, HAL.
  • Handle: RePEc:hal:journl:hal-01174093
    DOI: 10.1080/09585192.2012.654809
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Magnus Olsén Hammarfjord & Tommy Roxenhall, 2017. "The Relationships Between Network Commitment, Antecedents, And Innovation In Strategic Innovation Networks," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(04), pages 1-36, May.
    2. Hyunjung (Helen) Choi & Jin Young Lee & Youngjoon Choi & Yuxian Juan & Choong-Ki Lee, 2022. "How to Enhance Smart Work Effectiveness as a Sustainable HRM Practice in the Tourism Industry," Sustainability, MDPI, vol. 14(4), pages 1-16, February.
    3. Queen Emwenkeke Usadolo & Yvonne Brunetto & Silvia Nelson & Patrick Gillett, 2022. "Connecting the Dots: Perceived Organization Support, Motive Fulfilment, Job Satisfaction, and Affective Commitment Among Volunteers," SAGE Open, , vol. 12(3), pages 21582440221, August.
    4. Shuiping Ding & Jie Lin & Zhenyu Zhang, 2021. "The Influences of Consumer-to-Consumer Interaction on Dissatisfactory Consumers’ Repetitive Purchases in Network Communities," Sustainability, MDPI, vol. 13(2), pages 1-19, January.

    More about this item

    Keywords

    social exchange; support;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01174093. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.