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Les outils de gestion : producteurs ou régulateurs de la violence psychique au travail ?

Author

Listed:
  • Eve Chiapello

    (GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC - HEC Paris - Ecole des Hautes Etudes Commerciales - CNRS - Centre National de la Recherche Scientifique)

  • Patrick Gilbert

    (IAE Paris - Sorbonne Business School)

Abstract

Because it represents a threat not only for health but also for productivity, psychological violence at work is the subject of increasing attention. Meanwhile, management is seen as a practice that is more and more instrumented and consequently dehumanized. To what extent do management tools participate in psychological violence at work? Is it possible to attribute them directly to some forms of violence? Or should we rather see violence as only the result of deviant practices? Seeking to clarify these issues, this paper presents a critical review of the available literature that links management tools and workplace violence, and then discusses the lessons learned. It shows in particular that if management tools are often vectors of violence, they can also been seen as regulators or pacifiers.

Suggested Citation

  • Eve Chiapello & Patrick Gilbert, 2012. "Les outils de gestion : producteurs ou régulateurs de la violence psychique au travail ?," Post-Print hal-00715581, HAL.
    • Handle: RePEc:hal:journl:hal-00715581
    DOI: 10.3917/th.751.0001
    as

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    Citations

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    Cited by:

    1. Stéphane Deschaintre & Fabien de Geuser, 2015. "L'Ergonomie : Arrangement Ou Derangement Pour Le Controle De Gestion ?," Post-Print hal-01188577, HAL.
    2. Marie LEMAIRE, 2018. ""It's a Bible!" Unexpected use, misuse and non-use of CSR standards among "activist" workers," Working Papers of LaRGE Research Center 2018-08, Laboratoire de Recherche en Gestion et Economie (LaRGE), Université de Strasbourg.
    3. Nicolas Petit & Gulliver Lux, 2020. "Uses of Management Control Tools in the Public Healthcare Sector," Public Organization Review, Springer, vol. 20(3), pages 459-475, September.

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