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Routines et mémoire organisationnelle : un questionnement critique de la perspective cognitiviste

Author

Listed:
  • Nathalie Lazaric

    (COSTECH, ISYS - Costech, Isys)

  • Pierre-André Mangolte

    (CEPN - Centre d'Economie de l'Université Paris Nord (ancienne affiliation) - UP13 - Université Paris 13 - CNRS - Centre National de la Recherche Scientifique)

Abstract

The aim of this article is to provide a better understanding of the concept of routines. Taking into account the theorical assumption of Nelson and Winter which has diffused this concept, we will try to show its evolution (Cohen et al., 1995). If routines are considered in 1982 as the locus of organizational memory, articulation of knowledge is far from to be perfect because of the presence of tacit knowledge. Recently, in the perspective of inductive learning, learning has been described with "mental models" and "production rules". These works, based on an articicial intelligence's approach coming from Simon, are describing learning in a computational dimension which seperates the body from the spirit. We will criticize this perspective by showing that tacit knowledge is not always included in cognitive maps but is included in technical artefacts and in operators bodies, as underlined by Rosenberg. This bring us to discuss other dimensions of organizational memory able to capture the diversity of tacit knowledge for integrating physical and cognitive activites in the process of routinization without excluding the interference of technical artefacts in this dynamic.

Suggested Citation

  • Nathalie Lazaric & Pierre-André Mangolte, 1998. "Routines et mémoire organisationnelle : un questionnement critique de la perspective cognitiviste," Post-Print hal-00130274, HAL.
    • Handle: RePEc:hal:journl:hal-00130274
    as

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    Citations

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    Cited by:

    1. Knut Ingar Westeren, 2015. "Routines: do they stimulate or hinder learning and innovation in industrial production?," Chapters, in: Charlie Karlsson & Urban Gråsjö & Sofia Wixe (ed.), Innovation and Entrepreneurship in the Global Economy, chapter 5, pages 117-138, Edward Elgar Publishing.
    2. Fernando F. Suarez & Juan S. Montes, 2019. "An Integrative Perspective of Organizational Responses: Routines, Heuristics, and Improvisations in a Mount Everest Expedition," Organization Science, INFORMS, vol. 30(3), pages 573-599, May.

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