IDEAS home Printed from https://ideas.repec.org/p/hal/journl/emse-04132505.html
   My bibliography  Save this paper

Le rôle de la culture et de la structure organisationnelles dans la servicisation : une étude longitudinale

Author

Listed:
  • Sophie Peillon

    (FAYOL-ENSMSE - Département Management responsable et innovation - ENSM ST-ETIENNE - Ecole Nationale Supérieure des Mines de St Etienne - Institut Henri Fayol, Mines Saint-Étienne MSE - École des Mines de Saint-Étienne - IMT - Institut Mines-Télécom [Paris], COACTIS - COnception de l'ACTIon en Situation - UL2 - Université Lumière - Lyon 2 - UJM - Université Jean Monnet - Saint-Étienne, FAYOL-ENSMSE - Institut Henri Fayol - Mines Saint-Étienne MSE - École des Mines de Saint-Étienne - IMT - Institut Mines-Télécom [Paris])

  • Nadine Dubruc

    (Mines Saint-Étienne MSE - École des Mines de Saint-Étienne - IMT - Institut Mines-Télécom [Paris], COACTIS - COnception de l'ACTIon en Situation - UL2 - Université Lumière - Lyon 2 - UJM - Université Jean Monnet - Saint-Étienne, FAYOL-ENSMSE - Institut Henri Fayol - Mines Saint-Étienne MSE - École des Mines de Saint-Étienne - IMT - Institut Mines-Télécom [Paris], FAYOL-ENSMSE - Département Management responsable et innovation - ENSM ST-ETIENNE - Ecole Nationale Supérieure des Mines de St Etienne - Institut Henri Fayol)

Abstract

This article focuses on the role that organizational culture and structure play in the servitization of industrial firms. Based on a qualitative approach, we analyze the characteristics of the organizational culture and structure of a mid-cap company in which the service strategy has led to a significant development of service activities. We show that the development of service activities by industrial companies does not necessarily imply that they abandon their product-oriented culture, nor that they create a structure dedicated to services.

Suggested Citation

  • Sophie Peillon & Nadine Dubruc, 2023. "Le rôle de la culture et de la structure organisationnelles dans la servicisation : une étude longitudinale," Post-Print emse-04132505, HAL.
    • Handle: RePEc:hal:journl:emse-04132505
    DOI: 10.3917/resg.155.0105
    Note: View the original document on HAL open archive server: https://hal-emse.ccsd.cnrs.fr/emse-04132505v1
    as

    Download full text from publisher

    File URL: https://hal-emse.ccsd.cnrs.fr/emse-04132505v1/document
    Download Restriction: no
    File URL: https://libkey.io/10.3917/resg.155.0105?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:emse-04132505. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.