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Awareness of Tourism Products and Tourist Satisfaction: A Case of Indonesia

Author

Listed:
  • Tri Palupi Robustin

    (Faculty of Economic and Business University of Jember, Indonesia Author-2-Name: Raden Andi Sularso Author-2-Workplace-Name: Promotor and lecturer at Jember University, Indonesia Author-3-Name: Imam Suroso Author-3-Workplace-Name: Co- Promoter and lecturer at Jember University, Indonesia Author-4-Name: Diah Yulisetiarini Author-4-Workplace-Name: Co-Promotor and lecturer at Jember University, Indonesia Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

Objective - The Jember District has a very exotic beach tour of Papuma Beach, which shows its white sand and provides historical tours of the Cave of Japan. Papuma Beach is ranked number 1 of the 10 most beautiful beaches in the Jember District. This research aims to understand the influence of tourism product components on the satisfaction of tourists. The components of tourism products in this study include attractiveness, facilities, and accessibility. Methodology/Technique - This research is a quantitative study with a population of tourists visiting Papuma beaches. The number of samples in this study amounted to 40 samples. The data is analysed using a multiple regression analysis with the SPSS program. Findings - The results of the study show that the influence of tourist attractions and facilities on the satisfaction of tourists at the Papuma Beach Tour in the Jember District is strong. Novelty - However, the accessibility variable has no significant effect on satisfaction.

Suggested Citation

  • Tri Palupi Robustin, 2018. "Awareness of Tourism Products and Tourist Satisfaction: A Case of Indonesia," GATR Journals jber155, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:jber155
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    References listed on IDEAS

    as
    1. Nowacki Marek, 2010. "The quality of attractions and the satisfaction, benefits and behavioural intentions of visitors: verification of a model," Turyzm / Tourism, Sciendo, vol. 20(1), pages 25-32, January.
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    More about this item

    Keywords

    Tourism Products; Satisfaction; Multiple Regression Analysis; Papuma Beach; Indonesia.;
    All these keywords.

    JEL classification:

    • Z30 - Other Special Topics - - Tourism Economics - - - General
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development
    • Z39 - Other Special Topics - - Tourism Economics - - - Other

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