A review of frontier approaches to efficiency and productivity measurement in urban water utilities
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- Picazo-Tadeo, Andres J. & Saez-Fernandez, Francisco J. & Gonzalez-Gomez, Francisco, 2008.
"Does service quality matter in measuring the performance of water utilities,"
Utilities Policy, Elsevier, vol. 16(1), pages 30-38, March.
- Andrés J. Picazo-Tadeo & Francisco J. Sáez-Fernández & Francisco González-Gómez, 2007. "Does Service Quality Matter In Measuring Performance Of Water Utilities?," FEG Working Paper Series 07/04, Faculty of Economics and Business (University of Granada).
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Keywords
Water utilities;JEL classification:
- L95 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Gas Utilities; Pipelines; Water Utilities
NEP fields
This paper has been announced in the following NEP Reports:- NEP-EFF-2010-11-27 (Efficiency and Productivity)
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