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How To Deal With Knowledge In Small Companies? Defining Emergent Km Approach

Author

Listed:
  • Ettore Bolisani

    (University of Padua, Vicenza, Italy)

  • Enrico Scarso

    (University of Padua, Vicenza, Italy)

  • Malgorzata Zieba

    (Gdansk University of Technology, Gdansk, Poland)

Abstract

This paper examines the concept of emergent KM approach in small companies. The origins of consideration are grounded in the theory of strategic management literature and in particular in the distinction between deliberate versus emergent approach towards strategic planning. Using the methodology of case study, we carried out an explorative research to analyse the characteristics of KM approach in two small companies located in Italy and Poland. Both companies appeared to follow emergent KM approach and therefore, a detailed analysis of this phenomenon was feasible. A description of the main features of an emergent KM approach is then proposed. On the basis of research results, implications for both managers and researchers are discussed.

Suggested Citation

  • Ettore Bolisani & Enrico Scarso & Malgorzata Zieba, 2015. "How To Deal With Knowledge In Small Companies? Defining Emergent Km Approach," GUT FME Working Paper Series A 27, Faculty of Management and Economics, Gdansk University of Technology.
    • Handle: RePEc:gdk:wpaper:27
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    File URL: https://cdn.files.pg.edu.pl/zie/Strona%20polska/Nauka/Publikacje/Working%20Papers/WP_GUTFME_A_27.pdf
    File Function: First version, 2015
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    More about this item

    Keywords

    knowledge management; KM; SMEs; ICT services providers; Italy; Poland;
    All these keywords.

    JEL classification:

    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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