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Controle de qualite et sondages: le recours aux usagers dans la gestion de services publics avec exclusion

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  • Jaaidane, T.

Abstract

L'auteur etudie un probleme de revelation des priferences pour la qualite d'un service public avec exclusion et de controle de cette qualite dans le cadre d'une relation principal-agent. Le principal ne connait pas les preferences des usagers en matiere de qualite. Par ailleurs, il ne peut observer l'effort fourni par l'agent. En revanche, les usagers detiennent une information sur l'activite de l'agent.

Suggested Citation

  • Jaaidane, T., 1999. "Controle de qualite et sondages: le recours aux usagers dans la gestion de services publics avec exclusion," Papers 99-15, Paris X - Nanterre, U.F.R. de Sc. Ec. Gest. Maths Infor..
    • Handle: RePEc:fth:pnegmi:99-15
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    Keywords

    BIENS PUBLICS ; RISQUE MORAL ; QUALITE;
    All these keywords.

    JEL classification:

    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • H41 - Public Economics - - Publicly Provided Goods - - - Public Goods

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