Consumer vs producer misperception: the case of French wine

Aims: The study aimed at assessing the similarities and the differences between French wine producers’ perception of Belarusian consumers and the actual behavior of Belarusian consumers. Study design: Questionnaires filled in individually were used to compare consumers and producers’ perception. The questionnaire was made up of general questions addressing socio-demographic data, the kind of beverage preferred, the frequency of consumption of wine, the type of wine preferred, the origin of the wine preferred (producer country), the price and the criteria for purchasing wine. The aim was to get to know their profiles, their habits regarding purchasing and consuming alcohol and more specifically wine. Place and Duration of Study: Consumer survey was undertaken in 2018 in Belarus and producers survey was undertaken in 2019 in France. Methodology: Subjects were all volunteers. Belarussian consumer subjects were healthy (especially no addiction to alcohol, no food disorders) and adult. French participants were experienced producers or novices separated in two sub-samples. Comparison between answers used t-test and z-test. Results: Producers have a correct representation of the type of wine sought by Belarusian consumers and of the criteria to select it but misperceive who shop for wine and how it is consumed. In addition, French producers imagine their wine to be preferred while it is this of Moldavia. Conclusion: This may lead the producers to offer the wrong product for the wrong consumer target and contribute to explain why French wines only ranked fourth regarding importation of wine in Belarus while France is the world's leading wine exporter. This also suggests that the teaching program in French wine schools might be adapted.