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Strengthening cooperation between telecommunications operators and national disaster offices in Caribbean countries

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  • Williams, Robert Crane
  • Bissessar, Shiva

Abstract

In Caribbean countries, modern telecommunications infrastructure is vulnerable to an array of natural disasters, as exemplified by the impacts of Tropical Storm Erika in Dominica, Hurricane Joaquin in the Bahamas, and Hurricane Earl in Belize. At the same time, telecommunications service —especially mobile telephony and data services— can provide invaluable support to disaster management efforts by facilitating communication, coordination, and intelligence collection during emergency situations. Thus, as a matter of public safety, ensuring the resilience of telecommunications infrastructure in the face of natural hazards is of national importance. One way this resilience can be enhanced is by strengthening the relationship between operators of telecommunications services and national disaster offices. This paper suggests numerous areas for engagement between these entities and recommends the development of more formalized frameworks for mutual support. Among other issues, it considers needs for improvements to information sharing practices, collaboration on public early warning systems, and the inclusion of telecommunications operators in disaster drilling exercises.

Suggested Citation

  • Williams, Robert Crane & Bissessar, Shiva, 2017. "Strengthening cooperation between telecommunications operators and national disaster offices in Caribbean countries," Studies and Perspectives – ECLAC Subregional Headquarters for The Caribbean 41680, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    • Handle: RePEc:ecr:col033:41680
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    1. Williams, Robert Crane & Phillips, Atiba, 2014. "Information and communication technologies for disaster risk management in the Caribbean," Studies and Perspectives – ECLAC Subregional Headquarters for The Caribbean 36735, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
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    1. Williams, Robert Crane, 2015. "Information and communication technology for disaster risk management in the Caribbean: subregional solutions to the challenge of limited human resource capacity," Sede Subregional de la CEPAL para el Caribe (Estudios e Investigaciones) 38559, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    2. Bello, Omar & Fontes de Meira, Luciana, 2020. "The use of technology and innovative approaches in disaster and risk management: a characterization of Caribbean countries’ experiences," Studies and Perspectives – ECLAC Subregional Headquarters for The Caribbean 45990, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).

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