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Specialized Capabilities in Integrated Solutions: The Role of Fit

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  • Masini, Andrea
  • Ceci , Federica

Abstract

Contingency theory suggests that the selection of coherent combinations of organizational capabilities and operational environments has important performance implications. This paper builds upon this perspective to analyse the emergence of a new business model that is modifying the structure of many industries: the provision of integrated solutions. The aim of the paper is to examine the strategic decisions behind the adoption of a business model based on integrated solutions and to understand how internal firm capabilities must be modified to match the external environment. Relying on primary data from 102 European IT firms, the authors discuss the value of specialized capabilities, and we analyze their degree of fit with the operational environment in which they are applied. Results show that solution providers that possess specialized capabilities obtain greater benefits when they operate in homogeneous environments.

Suggested Citation

  • Masini, Andrea & Ceci , Federica, 2013. "Specialized Capabilities in Integrated Solutions: The Role of Fit," HEC Research Papers Series 1071, HEC Paris.
    • Handle: RePEc:ebg:heccah:1071
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    Cited by:

    1. Alina Neamtu (Idorasi) & Stelian Stancu & Gheorghe Hurduzeu, 2020. "Creating Effective Customer Solutions – a Global Perspective," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 23(75), pages 38-69, March.
    2. Oana Madalina Popescu & Stelian Stancu & Alina Neamtu Idorasi & Paul Marinescu, 2019. "Customer solutions – new sources of sustainable competitive advantage in times of global economic crisis," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 30(1), pages 7-30, December.
    3. Alina Neamtu Idorasi & Stelian Stancu & Oana Madalina Popescu & Ionut Constantin, 2019. "The customer perspective – an effective and efficient way to differentiate for companies in the globalization era," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 30(1), pages 31-51, December.
    4. Li, Ai Qiang & Kumar, Maneesh & Claes, Björn & Found, Pauline, 2020. "The state-of-the-art of the theory on Product-Service Systems," International Journal of Production Economics, Elsevier, vol. 222(C).
    5. Dannenbaum, Judith & Edinger-Schons, Laura Marie & Rese, Mario & Plötner, Olaf & Wieseke, Jan, 2020. "What Does it Take to Successfully Implement a Hybrid Offering Strategy? A Contingency Perspective," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 4(2-3), pages 100-120.

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