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My Virtual Colleague: A State-of-the-Art Analysis of Conversational Agents for the Workplace

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  • Feng, Shengjia
  • Buxmann, Peter

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  • Feng, Shengjia & Buxmann, Peter, 2020. "My Virtual Colleague: A State-of-the-Art Analysis of Conversational Agents for the Workplace," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 118817, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    • Handle: RePEc:dar:wpaper:118817
    Note: for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/118817/
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    Cited by:

    1. Gkinko, Lorentsa & Elbanna, Amany, 2023. "Designing trust: The formation of employees’ trust in conversational AI in the digital workplace," Journal of Business Research, Elsevier, vol. 158(C).
    2. Tarikul Islam & Erhua Zhou, 2024. "Unpacking the Reasons Shaping Employee Acceptance and Attitudes towards AI Assistant Services in the Hotel Industry: A Behavioral Reasoning Perspective," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 14(5), pages 1-7.
    3. Tom Lewandowski & Emir Kučević & Stephan Leible & Mathis Poser & Tilo Böhmann, 2023. "Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-20, December.

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