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Panorama des Systèmes d'Intégration Inter-Organisationnels

Author

Listed:
  • Benoit Aubert
  • Gilbert Babin
  • Muriel Mignerat

Abstract

This document deals with business processes performed by two or more trade partners. Companies expect many benefits from the integration of such processes: cost reduction, better access to their customers and suppliers, and even more flexible types of interactions. However, the integration of inter-organizational processes is an expensive and risky process. If information technologies can support several integration types in an organisation, the implications (costs, risks) and potential benefits vary according to the level of integration targeted. Moreover, inter-organizational integration brings out the question of the identity of the firm, along with its frontier. Consequently, several questions arise. Among them: What are the effects of inter-organizational collaboration on the organizational structures? Which organizational structure will best support the development of this type of collaboration? Cet article s'intéresse aux processus d'affaires mettant en cause deux ou plusieurs partenaires commerciaux. Avec l'intégration de tels processus, les entreprises s'attendent à de nombreux bénéfices : réduction de coûts, meilleurs accès à leurs clients et fournisseurs, voire même de nouveaux types de transaction plus flexibles. Cependant, l'intégration des processus inter-organisationnels est un processus coûteux et risqué. Si les technologies de l'information peuvent supporter plusieurs types d'intégration dans l'organisation, l'on constate que les implications (coûts, risques) et bénéfices potentiels varient selon le niveau d'intégration visé. En outre, l'intégration inter-organisationnelle remet en question les frontières externes de l'entreprise, qui définissent son identité même. Dès lors, plusieurs questions sont posées : quels sont les effets de la collaboration inter-organisationnelle sur les structures organisationnelles ? Et, à l'inverse, quelle structure organisationnelle favorisera le développement de ce type de collaboration ?

Suggested Citation

  • Benoit Aubert & Gilbert Babin & Muriel Mignerat, 2001. "Panorama des Systèmes d'Intégration Inter-Organisationnels," CIRANO Project Reports 2001rp-01, CIRANO.
    • Handle: RePEc:cir:cirpro:2001rp-01
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    File URL: https://cirano.qc.ca/files/publications/2001RP-01.pdf
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