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Abstract
¿Me sirve para vender más zapatos...?" Esta simple frase dicha por el dueño de una fábrica de zapatos a un líder del departamento de Tecnología Informática, en respuesta a un pedido de autorización para invertir en un nuevo equipo, engloba uno de los puntos más importantes acerca de la Tecnología de la Información en las empresas: ¿conviene invertir dinero en TI en una empresa? Y, si conviene, ¿bajo qué condiciones? ¿Cuándo y cuánto vale la pena invertir en TI? ¿Bajo qué condiciones una empresa puede esperar que sus inversiones de capital en bienes relacionados con la tecnología se justifiquen? ¿Qué factores ponen en riesgo la inversión y cuáles los reducen? ¿Es posible definir un modelo de análisis que sirva como guía para la evaluación de estos factores? La presente investigación busca encontrar esos factores relevantes, como así también integrarlos en un modelo (MERIT), el cual puede ser utilizado como una herramienta para evaluar las condiciones y capacidad de una organización para aprovechar los beneficios asociados a una inversión en Tecnología de la Información. / "Will it help me sell more shoes?” — This response by the owner of a shoe factory when asked by a leader in Information Technology about acquiring a new IT device touches upon one of the most important points about IT and companies: should an organization invest in IT? If your answer is ‘yes’, then under what conditions? So what is right for my company? When should I invest in IT and how much is it worth my while? Under what conditions can my company expect an investment of capital in technological assets to be justified? What factors will put my investment at risk and which factors will reduce my benefits? These are questions companies should ask. In this research, we explore which factors are important. Also, we integrate them into the MERIT, a model that can be used as a tool for the evaluation of the conditions of a company to take advantage of an investment related to Information Technology.
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