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Transit Service Integration Practices: An Assessment of U.S. Experiences

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  • Miller, Mark A.
  • Englisher, Larry S.
  • Halvorsen, Rick
  • Kaplan, Bruce

Abstract

This report presents the results of its assessment of transit service integration practices in the United States. Initially, a review of the literature was performed that identified the various types of service integration policies that have been and are being implemented including infrastructure, schedule, information, fare payment and special events/emergency service integration. The review also revealed how the introduction of service integration practices is part of overall changes in transit properties' way of conducting business. The research then made use of a twostage survey of transit agencies which have implemented specific practices. The initial survey cast a wide net to identify service integration practices across the country by approximately 100 agencies. The subsequent survey targeted specific examples of each type of practice and examined the objectives of the practices, the agency responsible for promoting integration, the effectiveness of the practices, the measures of effectiveness, the barriers overcome and the lessons learned. Transit agencies that have implemented integration practices have been able to overcome barriers to coordination and integration and have made a number of trailblazing efforts. While there has been little formal evaluation of these practices by transit agencies, the predominant view is that transit integration supports the overall goals of the transit agency and provides substantial benefits to the customers. Data to support impact evaluation is limited; however several case studies were also conducted quantitatively and qualitatively as part of this project. Lessons learned and guiding principles are also provided.

Suggested Citation

  • Miller, Mark A. & Englisher, Larry S. & Halvorsen, Rick & Kaplan, Bruce, 2005. "Transit Service Integration Practices: An Assessment of U.S. Experiences," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt5pk4n6j1, Institute of Transportation Studies, UC Berkeley.
  • Handle: RePEc:cdl:itsrrp:qt5pk4n6j1
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    References listed on IDEAS

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    1. Miller, Mark A., 2004. "Assessment of Service Integration Practices for Public Transportation: Review of the Literature," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt5b5538s0, Institute of Transportation Studies, UC Berkeley.
    2. Giuliano, Genevieve & Moore, II, James E. & O'Brien, Thomas & Golob, Jacqueline, 2002. "San Gabriel Valley Smart Shuttle Technology (SGVSST) Field Operational Test Evaluation: Final Report," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt5f81z97k, Institute of Transportation Studies, UC Berkeley.
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    Cited by:

    1. Skuzinski, Thomas & Weinreich, David & Hernandez, Carolina Velandia, 2023. "Exploring the link between regional transportation governance and outcomes: A novel measure of polycentricity in metropolitan public transportation systems," Transport Policy, Elsevier, vol. 133(C), pages 168-175.
    2. Rivasplata, Charles Richard, 2006. "An Analysis of the Impacts of British Transport Reforms on Transit Integration in the Metropolitan Areas," University of California Transportation Center, Working Papers qt4r88443j, University of California Transportation Center.

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