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Communities Are Experimenting with Microtransit to Fill Critical Gaps in Public Transit Service – What Have We Learned so Far?

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  • Shaheen, Susan PhD
  • Cohen, Adam
  • Wolfe, Brooke
  • Martin, Elliot PhD

Abstract

Microtransit is a technology-enabled transit service that typically employs shuttles or vans (Figure 1) to provide on-demand transportation with dynamic routing. While many rides are dispatched and paid via a smartphone, many services also provide a telephone booking option. A few services accept cash payment and street hails (similar to taxis). Variations of microtransit can include fixed schedules and routes and larger or smaller vehicles. Typically, microtransit services are operated by or provided on behalfof a government entity or nonprofit organization, although privately operated microtransit programs also might exist.

Suggested Citation

  • Shaheen, Susan PhD & Cohen, Adam & Wolfe, Brooke & Martin, Elliot PhD, 2024. "Communities Are Experimenting with Microtransit to Fill Critical Gaps in Public Transit Service – What Have We Learned so Far?," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt2qs445kh, Institute of Transportation Studies, UC Berkeley.
    • Handle: RePEc:cdl:itsrrp:qt2qs445kh
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