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Becoming a High-Performance Work Organization: The Role of Security, Employee Involvement, and Training

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  • Brown, Clair
  • Reich, Michael
  • Stern, David

Abstract

We discuss an emerging employment system characterized by a high degree of employment security with flexible job assignments, employee involvement in problem solving and continuous improvement, and continuous training of employees. We call this model the SET system (for Security, Employee involvement and Training) and examine case studies of five U.S. firms that are attempting to establish or maintain a SET system. We find that SET systems are difficult to implement in a gradual and partial manner. The three elements of SET reinforce one another and firms that are successful in adopting SET have made an investment to implement all three SET elements simultaneously.

Suggested Citation

  • Brown, Clair & Reich, Michael & Stern, David, 1992. "Becoming a High-Performance Work Organization: The Role of Security, Employee Involvement, and Training," Department of Economics, Working Paper Series qt0pj25436, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
    • Handle: RePEc:cdl:econwp:qt0pj25436
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    References listed on IDEAS

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    1. Ann P. Bartel, 1991. "Productivity Gains From the Implementation of Employee Training Programs," NBER Working Papers 3893, National Bureau of Economic Research, Inc.
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    Cited by:

    1. Jack Kleinhenz & Russ Smith, 2011. "Regional Competitiveness: Labor-Management Relations, Workplace Practices, and Workforce Quality," Business Economics, Palgrave Macmillan;National Association for Business Economics, vol. 46(2), pages 111-124, April.

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