Review of Stakeholders Conflicts in German Housing Industry

Purpose: German housing industry has delivery shortages which leads to a lack of supply of dwellings. Some of these shortages are owing to the planning or construction delay that could be caused by the conflicts, such as delivery delay or cost excess, between the different involved stakeholders. These stakeholders have direct and indirect influence on quality, time and cost of every project and could affect construction process from initial phases to operation and procurement. This paper therefore, investigates the conflicts between involved stakeholders in German housing industry and see how they can affect time, cost and quality of the project.Methodology/ Approach: This study conducts a literature review on the stakeholders’ conflicts in German housing industry. The collected data is classified in different clusters and an integrated stakeholders’ conflicts model is presented.Findings: This paper presents the interests of involved stakeholders in German housing industry and as a result stakeholders’ interests are transparent. This enables the management team to identify where the conflicts occur can and manage the conflicts before they lead to delivery delay or cost excess.Limitations: The huge number of stakeholders makes it complicated to investigate the interests of all parties. Therefore this study focuses on ‘Manage closely’ stakeholders. Practical Implications: This research enables the housing industry to have a precise overview of its stakeholders and develops a foundation for stakeholders’ conflicts management.Originality/ Value: Compared to the common approaches this study contributes to the ‘manage closely’ stakeholders and discovers the most important group of the stakeholders in German housing industry and their interests as well and presents an integrated stakeholders’ conflicts model. It investigates the different conflicts between stakeholders’ interests and clarifies how these conflicts can lead to delivery delay or cost excess.