IDEAS home Printed from https://ideas.repec.org/p/arx/papers/2504.10546.html
   My bibliography  Save this paper

Communication, Awareness and Acceptance of Digital Banking Amidst Cash Crunch in Southeast and South-South, Nigeria

Author

Listed:
  • Okechukwu Christopher Onuegbu
  • Bettina Oboakore Agbamu
  • Belinda Uju Anyakoha
  • Ogonna Wilson Anunike

Abstract

Digital banking is among the technological innovations currently reverberating the cyber wave. this study seeks to assess communication, awareness and acceptance of it among the residents of south-east and south-south, nigeria. the survey objectives were to ascertain awareness level of the south-east and south-south residents towards digital banking during the cash crunch, determine the acceptance level of digital banking among the south-east and south-south residents, find out the role of communication in awareness and acceptance of digital banking during the cash crunch in south-east and south-south nigeria, and assess the usage of digital banking amidst cash crunch in south-east and south nigeria. the study methodology is a sample survey which allowed researchers to administer questionnaires on 385 respondents out of the 50,166,807 study population. the findings showed that awareness level of digital banking was good (36%) in south-east and south-south nigeria during the cash crunch but it level of acceptance and usage improved more (37%) after the cash crunch. the study also ascertained that communication contribute significantly (59%) towards the usage and acceptance of digital banking in the two zones. it further showed that usage of digital banking in south-east and south-south has improved due to significant contributions of communication.

Suggested Citation

  • Okechukwu Christopher Onuegbu & Bettina Oboakore Agbamu & Belinda Uju Anyakoha & Ogonna Wilson Anunike, 2025. "Communication, Awareness and Acceptance of Digital Banking Amidst Cash Crunch in Southeast and South-South, Nigeria," Papers 2504.10546, arXiv.org.
    • Handle: RePEc:arx:papers:2504.10546
    as

    Download full text from publisher

    File URL: http://arxiv.org/pdf/2504.10546
    File Function: Latest version
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arx:papers:2504.10546. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: arXiv administrators (email available below). General contact details of provider: http://arxiv.org/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.