How the European Union Fell Out of Love with Open-Source Software

In the early 2000s, the American proprietary software company Microsoft dominated the European Union's (EU) markets for desktop and server operating systems, and for productivity software. A coalition of determined open-source software (OSS) advocates and a handful of technology experts working in the European Commission set out in 2004 to end Microsoft's monopoly. They almost succeeded. This article reveals how they managed to change the EU's software policies, made Microsoft lobbyists work overtime - and in the end, and despite their best efforts, could not withstand the power of proprietary companies’ lobbying campaigns. Drawing on the Multiple Streams Framework, the article explains the European Commission’s decision to promote OSS and open standards in 2004, and its puzzling decision to reverse course just a few years later, in 2010, despite its unchanged rhetoric about the benefits of openness. The analysis reveals three key factors that drove the changes in the EU’s policies. In 2004, OSS advocates managed to frame the EU’s dependency on proprietary software as a problem – and the promotion of OSS and open standards as the solution. In 2010, Microsoft and other proprietary companies used their existing connections in Brussels to sow doubt about the maturity and cost of OSS among EU policymakers. They also infiltrated open-source expert groups to influence future EU open-source policies. Economic and political developments in technology markets also played in favor of the proprietary incumbents. This article contributes to our understanding of the dynamic interplay between OSS advocacy and the influence of proprietary incumbent companies on EU policymaking. This is important because history is repeating itself with the current tug-of-war over open-source artificial intelligence in Brussels.