IDEAS home Printed from https://ideas.repec.org/p/ags/ndtr09/207484.html
   My bibliography  Save this paper

Building Low-Error Public Transportation Systems

Author

Listed:
  • O'Neil, Patrick D.

Abstract

High Reliability Organizational (HRO) research suggest that some organizations and systems are that routinely conduct complex operations with little or no error share certain characteristics. A 76-year longitudinal case study of the evolution of error-intolerance of the FAA’s air traffic control services produced a set of specific structural and behavioral actions that, if implemented, promise to achieve high reliability and safe operations within transportation systems. A conceptual systems model has been constructed to demonstrate how legislative oversight, agency regulatory programs, and industry processes combine into a highly redundant and effective operational structure. A scale has been created for measuring and improving performance at the policy and agency levels of government and at operational transportation levels. It is proposed that adoption of this model will deliver quantifiable improvement in both service provision and safety of public and private transportation networks.

Suggested Citation

  • O'Neil, Patrick D., 2009. "Building Low-Error Public Transportation Systems," 50th Annual Transportation Research Forum, Portland, Oregon, March 16-18, 2009 207484, Transportation Research Forum.
    • Handle: RePEc:ags:ndtr09:207484
    DOI: 10.22004/ag.econ.207484
    as

    Download full text from publisher

    File URL: https://ageconsearch.umn.edu/record/207484/files/2009_12_LowError_paper.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.22004/ag.econ.207484?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ags:ndtr09:207484. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: AgEcon Search (email available below). General contact details of provider: http://www.trforum.org/journal/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.