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Impact of Leadership Style to the Business Performance: Balanced Scorecard Approach

In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016

Author

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  • Miloloža, Ivan

Abstract

Leadership in modern business plays a crucial role in the business success of companies. Previous studies were focused mainly on measurement of financial performance management. The aim of this paper is to explore the extent to which leadership styles affect the success of the company using the system of balanced scorecard approach. A survey was conducted on a sample of Croatian companies, and Leadership Style Questionnaire has been used. The results showed that autocratic leadership has mostly negative impact on process efficiency and knowledge and employees management. Democratic leadership has mostly positive impact on all aspects of efficiency measured by a system of balanced scorecard approach. Laissez-faire leadership has significantly less impact on the efficiency then the other leadership styles.

Suggested Citation

  • Miloloža, Ivan, 2016. "Impact of Leadership Style to the Business Performance: Balanced Scorecard Approach," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2016), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016, pages 222-227, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    • Handle: RePEc:zbw:entr16:183721
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    File URL: https://www.econstor.eu/bitstream/10419/183721/1/32-ENT113-Miloloza-222-227.pdf
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    More about this item

    Keywords

    leadership; balance scorecard; autocratic; democratic; laissez-faire; knowledge management; finance; markets; processes;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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