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How to Reduce Supplemental Claims in Construction Industry — Selected Management Tools to Implement a Systematic Anti-Claim Management

In: Challenges, Performances and Tendencies in Organisation Management

Author

Listed:
  • Martin Heinisch
  • Jörg-U. Muckenfuß
  • Dan Miricescu

Abstract

Contemporary anti-claim management requires a permanent collection of actual data. Only those who are aware of the projects status and all relevant interfaces within the project may take early effective action to minimize deviations. In case of disrupted planning and processes, changes, and additions to the project, one can provide solutions to minimize damage as well as testing and evaluating contractors claims. Only few construction projects can be realized without changes and disruptions of the construction schedule. To make them transparent and to counteract them, a functioning system of measures and control mechanisms is called for. The case of the new Kaiser Wilhelm tunnel (NKWT) is used as an example to demonstrate various aspects of anti-claim management on the client's side.

Suggested Citation

  • Martin Heinisch & Jörg-U. Muckenfuß & Dan Miricescu, 2016. "How to Reduce Supplemental Claims in Construction Industry — Selected Management Tools to Implement a Systematic Anti-Claim Management," World Scientific Book Chapters, in: Ovidiu Nicolescu & Lester Lloyd-Reason (ed.), Challenges, Performances and Tendencies in Organisation Management, chapter 43, pages 391-398, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814656023_0043
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