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How do SMEs Use Open Innovation When Developing New Business Models?

In: RESEARCHING OPEN INNOVATION IN SMEs

Author

Listed:
  • Robert William Anderson
  • Nuran Acur
  • Jonathan Corney

Abstract

Access to external knowledge to accelerate innovation is becoming a key business process as firms continue to recognize the importance of going beyond their boundaries when advancing products and services. This chapter considers the increasingly important case of technology-driven service innovation in the context of crowdsourcing for innovation. Drawing on an in-depth crowdsourcing for innovation project, this chapter analyzes the development of service innovation with the crowd. The data is anchored and grounded in observations, interviews, workshops, and an online idea platform. We contribute to an acknowledged aspect, neglected in the literature, understanding how small and medium-sized enterprises (SMEs) actually use crowds in service innovation, when moving from a product-based to service-based business.

Suggested Citation

  • Robert William Anderson & Nuran Acur & Jonathan Corney, 2018. "How do SMEs Use Open Innovation When Developing New Business Models?," World Scientific Book Chapters, in: Wim Vanhaverbeke & Federico Frattini & Nadine Roijakkers & Muhammad Usman (ed.), RESEARCHING OPEN INNOVATION IN SMEs, chapter 6, pages 179-209, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789813230972_0006
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    Citations

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    Cited by:

    1. Radziwon, Agnieszka & Bogers, Marcel, 2019. "Open innovation in SMEs: Exploring inter-organizational relationships in an ecosystem," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 573-587.

    More about this item

    Keywords

    Open Innovation; SME; Entrepreneur; Innovation Ecosystem; Licensing; Ip; Collaboration; Market Partner; Partnerships; Innovation Management; Business Model;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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