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New Product Development: Performance Measurement Evaluation Matrix

In: MANAGING TECHNOLOGICAL INNOVATION Tools and Methods

Author

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  • Stefan Cedergren
  • Christer Norstrom
  • Anders Wall

Abstract

The ability to measure performance is both fundamental to and critical in successful product development. Previous research has focused on adding new measurements, not on evaluating those currently used. The performance measurement evaluation matrix (PMEX) is a tool to evaluate the performance measurement system based on success factors in the development of software-intensive products. Three case studies have been conducted to test the PMEX and the results indicate that the PMEX enables managers to determine explicitly what is and what is not measured. Time, cost, and quality seem to be the focus of the performance measurements while technology and planning activities are absent.

Suggested Citation

  • Stefan Cedergren & Christer Norstrom & Anders Wall, 2017. "New Product Development: Performance Measurement Evaluation Matrix," World Scientific Book Chapters, in: Tugrul U Daim (ed.), MANAGING TECHNOLOGICAL INNOVATION Tools and Methods, chapter 11, pages 275-309, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789813207271_0011
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    More about this item

    Keywords

    Technology Management; Innovation; R&D Management;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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