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Enabling Knowledge Creation And Sharing In Software Organizations: The Case Of The Brazilian Federal Software Agency

In: Knowledge Management Innovation, Technology and Cultures

Author

Listed:
  • TATIANA FURQUIM

    (Department of Information Science, University of Brasilia, Campus Darci Ribeiro, Brasilia, DF 70910-900, Brazil and Brazilian Federal Software Agency, SERPRO, SGAN 602 Mod. V Brasilia, DF 70830-020, Brazil)

  • MARCÍLIO OLIVEIRA

    (Department of Information Science, University of Brasilia, Campus Darci Ribeiro, Brasilia, DF 70910-900, Brazil)

  • SUELI AMARAL

    (Department of Information Science, University of Brasilia, Campus Darci Ribeiro, Brasilia, DF 70910-900, Brazil)

Abstract

Although there are extensive discussions about knowledge management, there is no consensus among authors about how it should be done. This paper presents an alternative approach for knowledge management in software organizations, based on the results of the institutionalization of Software Process Improvement (SPI). In order to evaluate the impact of SPI on knowledge creation and sharing practices a survey was conducted among software practitioners. The use of SPI tools and resources for knowledge creation and sharing could indicate how the SPI approach is an alternative for knowledge management methods and tools. The results indicate that the SPI approach is potentially effective for knowledge management in software organizations.

Suggested Citation

  • Tatiana Furquim & Marcílio Oliveira & Sueli Amaral, 2007. "Enabling Knowledge Creation And Sharing In Software Organizations: The Case Of The Brazilian Federal Software Agency," World Scientific Book Chapters, in: Christian Stary & Franz Barachini & Suliman Hawamdeh (ed.), Knowledge Management Innovation, Technology and Cultures, chapter 9, pages 101-108, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812770592_0009
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