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Knowledge Diffusion Through Sme Websites

In: Knowledge Management Innovation, Technology and Cultures

Author

Listed:
  • KERSTIN FINK

    (University of Innsbruck, Information Systems, Universitaetsstrasse 15, Innsbruck, 6020, Austria)

  • CHRISTIAN PLODER

    (University of Innsbruck, Information Systems, Universitaetsstrasse 15, Innsbruck, 6020, Austria)

Abstract

The discipline of knowledge management (KM) is no longer emerging in large organizations, but also small and medium-sized (SME) organizations are focusing on finding the right process that will allow them to make advantages of their intellectual capital. In this article the authors suggest a three-dimensional research framework for the determination of knowledge diffusion in SMEs. The research framework can be described by the following dimensions each being detailed through factor tables: (1) Data/Information/Knowledge, (2) information technology, (3) cognitive/social aspects of knowledge diffusion. The article presents the results of an empirical study investigating the knowledge diffusion process through SME websites in Austria, Germany, and Switzerland. The study provides evidence that the knowledge diffusion through SME websites is an unbalanced system regarding the three-dimensional research framework.

Suggested Citation

  • Kerstin Fink & Christian Ploder, 2007. "Knowledge Diffusion Through Sme Websites," World Scientific Book Chapters, in: Christian Stary & Franz Barachini & Suliman Hawamdeh (ed.), Knowledge Management Innovation, Technology and Cultures, chapter 8, pages 91-100, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812770592_0008
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