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Knowledge Management Techniques For Know-How Transfer Systems Design: The Case Of An Oil Company

In: Creating Collaborative Advantage Through Knowledge And Innovation

Author

Listed:
  • Djilali Benmahamed

    (Telecommunication National Institute - Information Systems Department, 9, Rue C. Fourier 91011 Evry, France)

  • Jean-Louis Ermine

    (Telecommunication National Institute - Information Systems Department, 9, Rue C. Fourier 91011 Evry, France)

Abstract

The following sections are included:IntroductionThe MethodStrategic AnalysisStrategy MappingImpact of Sonatrach Strategy on the PED DepartmentThe PED, a Significant Reservoir of Strategic Know-howStrategic Competences for PEDProfessional Knowledge AnalysisKnowledge Mapping and Criticality AnalysisThe ResultsStrategic AlignmentCapitalization of Tacit Know-howDesigning Transfer DevicesConclusionReferences

Suggested Citation

  • Djilali Benmahamed & Jean-Louis Ermine, 2007. "Knowledge Management Techniques For Know-How Transfer Systems Design: The Case Of An Oil Company," World Scientific Book Chapters, in: Suliman Hawamdeh (ed.), Creating Collaborative Advantage Through Knowledge And Innovation, chapter 2, pages 15-33, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812707482_0002
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    Cited by:

    1. Jean-Louis Ermine, 2013. "Knowledge Management with the MASK method," Post-Print hal-02080443, HAL.

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