IDEAS home Printed from https://ideas.repec.org/h/wsi/wschap/9789812702081_0020.html
   My bibliography  Save this book chapter

The Communication Audit: Tried And True, But Now Let’S Use It For Something New – Examining Organisational Knowledge Sharing

In: People, Knowledge And Technology What Have We Learnt So Far?

Author

Listed:
  • CELINA PASCOE

    (School of Information Management and Tourism, Division of Communication and Education University of Canberra, ACT, 2600, Australia)

  • ELIZABETH MORE

    (Macquarie University, NSW, 2109, Australia)

Abstract

This paper reports research on the role of communication in knowledge management, examined through the lens of communication climate. The research is being undertaken in a major public sector organisation, on a longitudinal basis over 2003 and 2004. The organisation wishes to shift its culture to one characterised by internal information sharing, and to this end it has undertaken a three-year knowledge management initiative that comprises an integrated suite of formal and informal knowledge sharing activities. The present paper provides results of the first survey of the organisation’s communication climate, and they suggest that communication audits can be used to gauge whether knowledge and information sharing are occurring by providing data on two antecedents to such sharing: perceptions of other organisational members’ openness to the receiving as well as the sending aspects of sharing.

Suggested Citation

  • Celina Pascoe & Elizabeth More, 2004. "The Communication Audit: Tried And True, But Now Let’S Use It For Something New – Examining Organisational Knowledge Sharing," World Scientific Book Chapters, in: Bruno Trezzini & Patrick Lambe & Suliman Hawamdeh (ed.), People, Knowledge And Technology What Have We Learnt So Far?, chapter 20, pages 210-221, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812702081_0020
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/doi/pdf/10.1142/9789812702081_0020
    Download Restriction: Ebook Access is available upon purchase.
    File URL: https://www.worldscientific.com/doi/abs/10.1142/9789812702081_0020
    Download Restriction: Ebook Access is available upon purchase.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:wschap:9789812702081_0020. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscientific.com/page/worldscibooks .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.