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Introduction: Understanding Ia

In: INTELLIGENT AUTOMATION: Welcome to the World of HYPERAUTOMATION Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human

Author

Listed:
  • PASCAL BORNET
  • IAN BARKIN
  • JOCHEN WIRTZ

Abstract

This book is the first one to focus specifically on the new and game-changing concept of Intelligent Automation (IA). IA, or “Intelligent Process Automation”, is a new notion, officially coined in 2017 by IEEE. More recently, IA has been given different names, including Hyperautomation (by Gartner), Integrated Automation Platform (by Horses For Sources), and Cognitive Automation (by several sources)…

Suggested Citation

  • Pascal Bornet & Ian Barkin & Jochen Wirtz, 2021. "Introduction: Understanding Ia," World Scientific Book Chapters, in: INTELLIGENT AUTOMATION: Welcome to the World of HYPERAUTOMATION Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More H, chapter 1, pages 23-52, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811235849_0001
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    More about this item

    Keywords

    Intelligent Automation; IA; Hyperautomation; Artificial Intelligence; AI; Robotic Process Automation; RPA; Sentiment Analysis; Data Management Platforms; Speech Analytics; Smart Workflows;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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