Information Technology Issues in Vietnam

In this chapter, we analyze and report information technology (IT) issues for Vietnamese IT workers. The participants of our survey answered questions about organizational, technological and individual IT issues. They are mostly young IT professionals, holding a Bachelor’s degree, working full time, and in non-managerial positions. Security and privacy, revenue-generating IT innovations, business agility and speed to market, and knowledge management were among the most pressing organizational IT issues. The top three technology issues are mobile apps development, networks/telecommunications, and business intelligence/ analytics. Vietnamese IT employees seem to feel satisfied with their IT jobs. As to the responses about work pressure, work–life balance, and workload, they do not feel under too much pressure. They also feel a sense of accomplishment in general about doing their jobs. Although Vietnamese IT workers do not think future technology advancements may threaten their job, nor do they have a concern about their jobs being eliminated or outsourced, they do feel that other people may be able to perform their work activities such that their position could be replaced.