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Information Technology Issues in Pakistan

In: The World IT Project Global Issues in Information Technology

Author

Listed:
  • Ijaz A. Qureshi
  • Moazzam Hussain
  • Hassan Raza
  • Shaista Shahid
  • Prashant Palvia
  • Aykut Hamit Turan

Abstract

Country Introduction: Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the world’s sixth-most populous country with a population exceeding 212,742,631 people. In area, it is the 33rd-largest country, spanning 881,913 square kilometres. Pakistan is a vibrant economy in terms of its information technology (IT) industry and services. This chapter focuses on organizational IT issues, technology issues, and individual IT employee issues in Pakistan. Revenue-generating IT innovations, IT strategic planning, and business productivity and cost are the highest-ranked organizational IT issues in Pakistan. Among the top technology issues are business intelligence/ analytics, customer relationship management (CRM) systems, and mobile and wireless applications. Bring your own device (BYOD), outsourcing, and globalization are the least important organizational IT issues, while networks/telecommunications, big data systems, and enterprise resource planning (ERP) systems are the least important technology issues. IT industry workers in Pakistan seem to be satisfied but have moderate levels of burnout and workload pressure at their jobs. Most of the IT workforce in Pakistan is motivated to remain in the IT industry in the future.

Suggested Citation

  • Ijaz A. Qureshi & Moazzam Hussain & Hassan Raza & Shaista Shahid & Prashant Palvia & Aykut Hamit Turan, 2020. "Information Technology Issues in Pakistan," World Scientific Book Chapters, in: Prashant Palvia & Jaideep Ghosh & Tim Jacks & Alexander Serenko & Aykut Hamit Turan (ed.), The World IT Project Global Issues in Information Technology, chapter 25, pages 321-332, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811208645_0025
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    More about this item

    Keywords

    Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey;
    All these keywords.

    JEL classification:

    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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