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Information Technology Issues in Malaysia

In: The World IT Project Global Issues in Information Technology

Author

Listed:
  • Ainin Sulaiman
  • Noor Ismawati Jaafar
  • Prashant Palvia

Abstract

This chapter discusses three main categories of information technology (IT) issues, namely, organizational, technological and individual. The empirical data for this study was obtained via a survey questionnaire of 300 IT professionals in various firms in the Multimedia Super Corridor area. The top three most important organizational issues are IT reliability and efficiency, security and privacy, and IT strategic planning. In terms of technology issues, mobile and wireless applications, networks/telecommunications, and business intelligence/analytics were perceived to be the most important. Generally, the IT professionals are satisfied with their job, feel a sense of accomplishment towards their job and are able to balance their work–life responsibilities.

Suggested Citation

  • Ainin Sulaiman & Noor Ismawati Jaafar & Prashant Palvia, 2020. "Information Technology Issues in Malaysia," World Scientific Book Chapters, in: Prashant Palvia & Jaideep Ghosh & Tim Jacks & Alexander Serenko & Aykut Hamit Turan (ed.), The World IT Project Global Issues in Information Technology, chapter 21, pages 267-278, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811208645_0021
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    More about this item

    Keywords

    Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey;
    All these keywords.

    JEL classification:

    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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