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Information Technology Issues in Jordan

In: The World IT Project Global Issues in Information Technology

Author

Listed:
  • Aykut Hamit Turan
  • Naciye Güliz Uğur
  • Prashant Palvia

Abstract

In this chapter, we report organizational, technological and individual information technology (IT) issues of Jordanian IT workers. Based on our survey, security and privacy, IT reliability and efficiency, business productivity and cost reduction, revenue-generating IT innovations, and alignment between IT and business are the top five crucial organizational IT issues in Jordan. Networks and communications, business intelligence and analytics, business process management systems, collaborative and workflow tools, and big data systems are the top technology issues. Jordanian IT employees seem to be satisfied with their jobs, and their workload is manageable. They exhibit satisfactory levels of job security and plan to remain in the current job and the IT profession.

Suggested Citation

  • Aykut Hamit Turan & Naciye Güliz Uğur & Prashant Palvia, 2020. "Information Technology Issues in Jordan," World Scientific Book Chapters, in: Prashant Palvia & Jaideep Ghosh & Tim Jacks & Alexander Serenko & Aykut Hamit Turan (ed.), The World IT Project Global Issues in Information Technology, chapter 18, pages 223-235, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811208645_0018
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    More about this item

    Keywords

    Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey;
    All these keywords.

    JEL classification:

    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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