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Employing Social Network Mapping to Reveal Tensions Between Informal and Formal Organisation

In: Social Interaction And Organisational Change Aston Perspectives on Innovation Networks

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  • Steve Conway

Abstract

The following sections are included:IntroductionSocial Network Analysis and Network MappingRelational Data and the Social Network PerspectiveMathematical Versus Metaphorical Orientations: Locating the Middle GroundInformal OrganisationDistinguishing Informal and Formal OrganisationDis-Entangling Varying Notions of Informal and Social OrganisationAccounting for the Emergence of Informal OrganisationOrganisations as Overlapping Sets of Networks and Rule SystemsBoundary-Spanning: A Key Characteristic of Informal and Social OrganisationThe Tensions Between Formal and Informal OrganisationDissonance in Goals and ObjectivesCompeting Power BasesMethodologyIntroduction to the Case-StudyThe OrganisationBackground: Formulating an IT Strategy and Selecting the Pilot Housing EstateThe Case-Study: Pilot Implementation of an IT SystemInitiating the Pilot ImplementationIT (in)Competence within the Formal and Informal OrganisationMobilisation of the Informal OrganisationReassertion of the Formal OrganisationWhat Does the Case-Study Help to Illustrate?Concluding CommentsReferences

Suggested Citation

  • Steve Conway, 2001. "Employing Social Network Mapping to Reveal Tensions Between Informal and Formal Organisation," World Scientific Book Chapters, in: Oswald Jones & Steve Conway & Fred Steward (ed.), Social Interaction And Organisational Change Aston Perspectives on Innovation Networks, chapter 3, pages 81-123, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781848161481_0003
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    Cited by:

    1. Karin Dessne & Katriina Byström, 2015. "Imitating CoPs: Imposing formality on informality," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(11), pages 2277-2284, November.

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