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The Lean Six Sigma Journey at University College Cork, Ireland: Key Results, Challenges, and Lessons Learned

In: Lean Six Sigma for Higher Education RESEARCH AND PRACTICE

Author

Listed:
  • Seamus O’Reilly
  • Joe Healy
  • Roan O’Dubhghaill
  • Tom Murphy

Abstract

This chapter looks to the developing literature on the role of Lean Six Sigma (LSS) in Higher Education Institutions (HEIs) and reviews how an Irish university adopted LSS to support a Continuous Improvement (CI) Initiative. As such it reports on the key learning points arising from the initial steps taken by this university on its CI journey.

Suggested Citation

  • Seamus O’Reilly & Joe Healy & Roan O’Dubhghaill & Tom Murphy, 2020. "The Lean Six Sigma Journey at University College Cork, Ireland: Key Results, Challenges, and Lessons Learned," World Scientific Book Chapters, in: Jiju Antony & Raja Sreedharan V & Ayon Chakraborty (ed.), Lean Six Sigma for Higher Education RESEARCH AND PRACTICE, chapter 10, pages 153-170, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781786348500_0010
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    More about this item

    Keywords

    Six Sigma; Higher Education; Systematic Literature Review; Lean; Kaizen; Academic Leadership; Quality; Big Data; Lean Six Sigma; Operational Excellence; Continuous Improvement; Case Study;
    All these keywords.

    JEL classification:

    • I20 - Health, Education, and Welfare - - Education - - - General
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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