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The Topic Markup Scheme and the Knowledge Handling Notation: Complementary Instruments to Measure Knowledge Creation in Design Conversations

In: Design Thinking Research

Author

Listed:
  • Axel Menning

    (HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering)

  • Andrea Scheer

    (HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering)

  • Claudia Nicolai

    (HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering)

  • Ulrich Weinberg

    (HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering)

Abstract

The focus of this book chapter is the introduction of two complementary instruments, the Topic Markup Scheme (TMS) and the Knowledge Handling Notation (KHN) to analyze design conversations. Both instruments will be applied to a design conversation sample. TMS offers a diagnostic procedure that is capable of describing the topical structure of a conversation and its move-to-move coherence. KHN describes on the move-to-move level how innovation teams generate and share knowledge. The output of both instruments, in the form of strings of symbols can be used for sequence analysis and pattern detection of team dynamics. Together, the outcomes nurture the understanding of knowledge creation in and through design conversations in innovation teams.

Suggested Citation

  • Axel Menning & Andrea Scheer & Claudia Nicolai & Ulrich Weinberg, 2016. "The Topic Markup Scheme and the Knowledge Handling Notation: Complementary Instruments to Measure Knowledge Creation in Design Conversations," Understanding Innovation, in: Hasso Plattner & Christoph Meinel & Larry Leifer (ed.), Design Thinking Research, pages 291-307, Springer.
    • Handle: RePEc:spr:undchp:978-3-319-40382-3_16
    DOI: 10.1007/978-3-319-40382-3_16
    as

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