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Postal Users’ Needs Regarding Accessibility to the Postal Network

In: The Contribution of the Postal and Delivery Sector

Author

Listed:
  • João Confraria

    (Católica Lisbon School of Business & Economics)

  • Filipa Silva

    (Autoridade Nacional de Comunicações - ANACOM, Área de Estudos - DAC)

  • Frederico Pereira

    (Autoridade Nacional de Comunicações - ANACOM, Núcleo de Serviços Postais - DRM)

  • Agostinho Franco

    (Autoridade Nacional de Comunicações - ANACOM, Núcleo de Serviços Postais - DRM)

Abstract

Under the Postal Services Directive (henceforth, Directive), and in the framework of the universal service obligation (USO), European Union’s (EU) Member States (MS) shall ensure that users enjoy the right to a postal service of a specified quality at all points in their territory at affordable prices for all users. To this end, EU MS shall take steps to ensure that the density of the points of contact and of the access points takes into account users’ needs. In our view, the Directive gives substantial discretion to EU MS and to National Regulatory Authorities on identifying users’ needs and defining the allocation of costs involved. In this paper we discuss an approach under discussion at ANACOM, the Portuguese NRA.

Suggested Citation

  • João Confraria & Filipa Silva & Frederico Pereira & Agostinho Franco, 2018. "Postal Users’ Needs Regarding Accessibility to the Postal Network," Topics in Regulatory Economics and Policy, in: Pier Luigi Parcu & Timothy Brennan & Victor Glass (ed.), The Contribution of the Postal and Delivery Sector, pages 187-205, Springer.
    • Handle: RePEc:spr:topchp:978-3-319-70672-6_14
    DOI: 10.1007/978-3-319-70672-6_14
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