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Implications of Recent Developments in e-Commerce for Universal Service Providers and the USO

In: The Future of the Postal Sector in a Digital World

Author

Listed:
  • John Hearn

    (ComReg)

Abstract

The purpose of this chapter is to identify how Universal Service Providers (USPs) have been impacted by recent developments in e-commerce and to assess the implications for the universal service they are currently obligated to provide (the USO). Section 2 analyses how e-commerce has evolved over the last few years. The delivery conundrum and the problems of returns are examined in Sect. 3. Section 4 examines how selected USPs have responded to these issues and the implications for the USO. Conclusions are set out in Sect. 5.

Suggested Citation

  • John Hearn, 2016. "Implications of Recent Developments in e-Commerce for Universal Service Providers and the USO," Topics in Regulatory Economics and Policy, in: Michael Crew & Timothy J. Brennan (ed.), The Future of the Postal Sector in a Digital World, pages 43-58, Springer.
    • Handle: RePEc:spr:topchp:978-3-319-24454-9_4
    DOI: 10.1007/978-3-319-24454-9_4
    as

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