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The Role of Parcel Lockers in the Last-Mile Delivery

In: Service Challenges, Business Opportunities, and Regulatory Responses in the Postal Sector

Author

Listed:
  • Stijn Braes

    (Belgian National Regulatory Authority, BIPT)

  • Ozhan Zurel

    (Belgian National Regulatory Authority, BIPT)

Abstract

In many postal markets, the number of parcel lockers have increased steeply. This chapter aims to give an insight on whether usage has followed this trend with a focus on consumer preferences and needs. Next, the sustainability and cost efficiency are discussed. Finally, we deal with certain regulatory implications of the market evolution.

Suggested Citation

  • Stijn Braes & Ozhan Zurel, 2024. "The Role of Parcel Lockers in the Last-Mile Delivery," Topics in Regulatory Economics and Policy, in: Pier Luigi Parcu & Timothy Brennan & Victor Glass (ed.), Service Challenges, Business Opportunities, and Regulatory Responses in the Postal Sector, pages 269-282, Springer.
    • Handle: RePEc:spr:topchp:978-3-031-65599-9_18
    DOI: 10.1007/978-3-031-65599-9_18
    as

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