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How to Put Knowledge Management into Practice

In: Knowledge Management

Author

Listed:
  • Klaus North

    (Wiesbaden Business School, Hochschule RheinMain)

  • Gita Kumta

    (School of Business Management, SVKM’s Narsee Monj. Inst. of Management Studies)

Abstract

This chapter provides guidance on implementing knowledge management initiatives in practice. To meet the challenges of the knowledge organisations of the future governance options of KM functions are discussed. The reader learns about several KM implementation frameworks. Kotter’s eight principles for leading change are introduced as KM implementation requires a change of behaviour. To anchor knowledge management practices at individual level five key competences of knowledge workers are explained. The chapter ends with a 12 point programme for KM. The KM tool explained at the end of the chapter is the «Work-out» approach developed by General Electric.

Suggested Citation

  • Klaus North & Gita Kumta, 2018. "How to Put Knowledge Management into Practice," Springer Texts in Business and Economics, in: Knowledge Management, edition 2, chapter 9, pages 301-330, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-59978-6_9
    DOI: 10.1007/978-3-319-59978-6_9
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