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Knowledge Work(ers) in the Digital Age

In: Knowledge Management

Author

Listed:
  • Klaus North

    (Wiesbaden Business School, Hochschule RheinMain)

  • Gita Kumta

    (School of Business Management, SVKM’s Narsee Monj. Inst. of Management Studies)

Abstract

This chapter underlines the significance of people as the knowledge resource of an organisation. The reader learns about new forms of labour relations and knowledge worker productivity in the digital transformation. Five groups of actors of the knowledge firm are introduced and particular emphasis is placed on competence development and motivation of knowledge workers. Communities of Practice (CoP) are discussed as an effective format for situated and social learning (For a detailed treatment of the topic we recommend the textbook «Effective knowledge work» by North and Gueldenberg 2011).

Suggested Citation

  • Klaus North & Gita Kumta, 2018. "Knowledge Work(ers) in the Digital Age," Springer Texts in Business and Economics, in: Knowledge Management, edition 2, chapter 4, pages 109-156, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-59978-6_4
    DOI: 10.1007/978-3-319-59978-6_4
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