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Knowledge in Organisations

In: Knowledge Management

Author

Listed:
  • Klaus North

    (Wiesbaden Business School, Hochschule RheinMain)

  • Gita Kumta

    (School of Business Management, SVKM’s Narsee Monj. Inst. of Management Studies)

Abstract

This chapter clarifies the relationship between information, knowledge and competitiveness by introducing the model of the «knowledge ladder». Based on the knowledge ladder, the terms fields of action and the maturity model of KM are explained. The reader will learn about the conversion of tacit and explicit knowledge according to the SECI-Model while a case study demonstrates the power of story-telling. The issue of structuring and valuing knowledge as part of intangible assets of an organisation is also addressed and a knowledge-based theory of the firm is introduced. The KM tool described at the end of the chapter is the «idea competition».

Suggested Citation

  • Klaus North & Gita Kumta, 2018. "Knowledge in Organisations," Springer Texts in Business and Economics, in: Knowledge Management, edition 2, chapter 2, pages 33-66, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-59978-6_2
    DOI: 10.1007/978-3-319-59978-6_2
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    Cited by:

    1. Valdonė Indrašienė & Violeta Jegelevičienė & Odeta Merfeldaitė & Daiva Penkauskienė & Jolanta Pivorienė & Asta Railienė & Justinas Sadauskas & Natalija Valavičienė, 2021. "Linking Critical Thinking and Knowledge Management: A Conceptual Analysis," Sustainability, MDPI, vol. 13(3), pages 1-17, February.

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