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Retailing in Electronic Commerce: Products and Services

In: Electronic Commerce 2018

Author

Listed:
  • Efraim Turban

    (University of Hawaii)

  • Jon Outland

    (Herzing University)

  • David King

    (JDA Software)

  • Jae Kyu Lee

    (Yonsei University)

  • Ting-Peng Liang

    (National Sun Yat-sen University)

  • Deborrah C. Turban

    (Turban Company Inc.)

Abstract

Upon completion of this chapter, you will be able to: 1. Describe electronic retailing (e-tailing) and its characteristics. 2. Classify the primary e-tailing business models. 3. Describe how online travel and tourism services operate and how they influence the industry. 4. Discuss the online employment market, including its participants and benefits. 5. Describe online real estate services. 6. Discuss online stock trading services. 7. Discuss cyberbanking and online personal finance. 8. Describe on-demand delivery of groceries and similar perishable products and services related to them. 9. Describe the delivery of digital products such as online entertainment. 10. Discuss various online consumer aids, including price comparison sites. 11. Describe the impact of e-tailing on retail competition. 12. Describe disintermediation and other B2C strategic issues.

Suggested Citation

  • Efraim Turban & Jon Outland & David King & Jae Kyu Lee & Ting-Peng Liang & Deborrah C. Turban, 2018. "Retailing in Electronic Commerce: Products and Services," Springer Texts in Business and Economics, in: Electronic Commerce 2018, edition 9, chapter 3, pages 79-122, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-58715-8_3
    DOI: 10.1007/978-3-319-58715-8_3
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    Cited by:

    1. Cătălin Grădinaru & Ștefan-Alexandru Catană & Sorin George Toma & Andreea Barbu, 2022. "An Empirical Research of Students’ Perceptions Regarding M-Commerce Acquisitions during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(16), pages 1-22, August.

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