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Order Fulfillment Along the Supply Chain in e-Commerce

In: Electronic Commerce 2018

Author

Listed:
  • Efraim Turban

    (University of Hawaii)

  • Jon Outland

    (Herzing University)

  • David King

    (JDA Software)

  • Jae Kyu Lee

    (Yonsei University)

  • Ting-Peng Liang

    (National Sun Yat-sen University)

  • Deborrah C. Turban

    (Turban Company Inc.)

Abstract

Upon completion of this chapter, you will be able to: 1. Define EC order fulfillment and describe the EC order fulfillment process. 2. Describe the make-to-order approach and 3D printing. 3. Describe the role of warehousing in order fulfillment and the use of robots there. 4. Describe EC delivery methods including futuristic ones. 5. Describe the major problems of EC order fulfillment along the supply chains. 6. Describe various solutions to EC order fulfillment problems. 7. Describe RFID supply chain applications. 8. Describe B2B order fulfillment. 9. Describe other supply chain topics.

Suggested Citation

  • Efraim Turban & Jon Outland & David King & Jae Kyu Lee & Ting-Peng Liang & Deborrah C. Turban, 2018. "Order Fulfillment Along the Supply Chain in e-Commerce," Springer Texts in Business and Economics, in: Electronic Commerce 2018, edition 9, chapter 13, pages 501-534, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-58715-8_13
    DOI: 10.1007/978-3-319-58715-8_13
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    Citations

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    Cited by:

    1. He, Bo & Gupta, Varun & Mirchandani, Prakash, 2021. "Online selling through O2O platform or on your own? Strategic implications for local Brick-and-Mortar stores," Omega, Elsevier, vol. 103(C).
    2. Vimal K.E.K & Simon Peter Nadeem & Mahadharsan Ravichandran & Manavalan Ethirajan & Jayakrishna Kandasamy, 2022. "Resilience strategies to recover from the cascading ripple effect in a copper supply chain through project management," Operations Management Research, Springer, vol. 15(1), pages 440-460, June.
    3. Barenji, Ali Vatankhah & Wang, W.M. & Li, Zhi & Guerra-Zubiaga, David A., 2019. "Intelligent E-commerce logistics platform using hybrid agent based approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 126(C), pages 15-31.

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